Turn feedback into action
More satisfaction, less churn, better journeys.
Centralize all your feedback: NPS, in-app surveys, interviews, social media and more
Discover powerful insights
Turn them into actionnable strategies
Your customers are sharing. It’s time to centralize.
Users actively share feedback across all channels: support, reviews, surveys, social media and more. Visualize all your customer feedback, in 40’s of languages translated from any source.
Customers want to help. Highlight their insights.
Most issues are detected by end users first. Explore their insights throughout the entire user journey, organized into detailed categories for precise identification of the root causes.
Customer insights are indisputable. Share them.
Atomic Research is the most effective way to turn feedback into actionable steps. Grounded in these insights, enhance your products and services, aligning them closely with customer expectations.
A solution for those engaged in customer-centric roles
UX
Use Synopsis as a repository for your Atomic Research to analyse and enhance user satisfaction
Marketing
Use Synopsis to understand customer trends for your future product launches
Leadership
Use Synopsis to make feedback-driven decisions in order to drive growth
They are talking about us
