Turn feedback into action

More satisfaction, less churn, better journeys.

  • Centralize all your feedback: NPS, in-app surveys, interviews, social media and more

  • Discover powerful insights

  • Turn them into actionnable strategies

Your customers are sharing. It’s time to centralize.

Users actively share feedback across all channels: support, reviews, surveys, social media and more. Visualize all your customer feedback, in 40’s of languages translated from any source.

Customers want to help. Highlight their insights.

Most issues are detected by end users first. Explore their insights throughout the entire user journey, organized into detailed categories for precise identification of the root causes.

Customer insights are indisputable. Share them.

Atomic Research is the most effective way to turn feedback into actionable steps. Grounded in these insights, enhance your products and services, aligning them closely with customer expectations.

A solution for those engaged in customer-centric roles

UX

Use Synopsis as a repository for your Atomic Research to analyse and enhance user satisfaction

Discover the effective AI-repository

Marketing

Use Synopsis to understand customer trends for your future product launches

Elevate your marketing with insights

Leadership

Use Synopsis to make feedback-driven decisions in order to drive growth

Optimize your strategy with AI-analysis of insights

They are talking about us

Learn more about UX, insights and CX

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